FAQ

Badge pickup will be available on site beginning Friday, December 5th. 

Contact customer service for support with lost and found items or missing badges.

Food options are available on site.

Bags and backpacks are allowed, but may be eligible for security screenings before entrance can be admitted.

Bag check or storage is not provided at Regional Qualifier Houston.

Water is allowed at Regional Qualifier Houston, but outside food and drinks inside the venue are prohibited.

Applicable state and federal laws and the policies of the convention center determine what animals are allowed on site.

Badges are available for purchase using digital payment options, but on-site events and products can be purchased with cash.

Daycare facilities are not provided on site. Events are open to all participants aged 13 years and up.

For refund questions contact our customer support team.

Convention center parking is available on site and at parking garages in the area. Read more at this link.

No shuttles are provided for this event.

Absolutely! Dive into Riftbound by seeing the best players in the world, take advantage of our learn to play events on site, and become a Riftbound fan in the best weekend ever!

Strollers and wagons are allowed contingent on convention center policies. 

Private rooms are not available for this event.

Contact our customer support team directly.

All Riftbound Regional Qualifier Houston events are open to participants 13 years and older.

Refer to badge levels for convention exclusive availability.

It's simple! Earn Prize Wall tickets to exchange them for goods from the Prize Wall.

Lactation room availability is contingent on convention center policies.

Entry to side events is available for purchase on site. Any pre-sale opportunities will be messaged through social media and email channels as well as updated on this website.

Reach out to our customer support team for assistance with accessibility questions.

Yes, you must be present to pick up all purchased items.

For accommodations for picking up your items contact our customer support team.

You badge must be available for display whenever needed by venue or event staff.

Yes in accordance with local rules and regulations.